Frequently asked questions

Frequently asked questions

Quick answers to the things schools and families ask us most. Can't find what you need? Contact us.

General

Bellmeir is an all-in-one school management platform. It brings admissions, student and staff records, attendance, timetables, exams and report cards, fees, communication and live van tracking into a single system, with a web console for the office and dedicated apps for teachers, parents/students and drivers.
Any school that wants to run more smoothly, from a single neighbourhood campus to a multi-branch group. It's built India-first, with support for CBSE-style structures, rupee fees, phone sign-in and school vans.
No. Bellmeir is delivered as a cloud service. The office uses it in a web browser; teachers, parents and drivers use mobile apps. There's nothing for you to host or maintain.

Setup & onboarding

Most schools are live within a few days. A guided wizard handles the essentials, smart CBSE defaults are pre-filled, and we help import your classes, sections and student lists. See the Getting started guide.
Yes. Bellmeir imports students and staff from spreadsheets, and we'll do the first import with you. We provide a ready-made template and the importer flags duplicates and missing fields before anything is saved.
Not at all. Many schools begin with attendance and fees, then switch on timetables, exams and van tracking when ready. Everything is in one platform, so adding a module is a flip of a switch, no migration, no new logins.

Apps & sign-in

With their phone number and a password the school issues. They install the app, enter the number registered with the school, then the password from the office. No email address needed, and the office can re-issue a forgotten password in seconds.
Owners, admins, principals and teachers use a secure email and password. On first sign-in, they're prompted to set their own password.
Only numbers your office has registered can sign in (there are no public sign-ups, for safety). Update the number in the student's record and they'll be able to log in immediately.
There's a Teacher app, a combined Parent & Student app, and a separate Driver app, each tailored to its role. The office uses the web console. See The Apps.

Fees & payments

Yes, when your school connects a payment gateway. Parents then pay by UPI, card or net-banking from the app and get an instant receipt. You can also continue collecting offline and simply record it.
Payment-gateway transaction charges are set by your provider, not by Bellmeir. We'll help you understand the options transparently.

Transport & tracking

No. Tracking uses the driver's phone via the Driver app, there's no separate hardware to buy or fit. Updates arrive roughly every 5 seconds while a route is active.
No, and this is by design. Van boarding logs are kept completely separate from academic attendance. A child marked "boarded" on the van is not marked present in class, and vice versa.
Parents see the last known position greyed out with a timestamp, and a "GPS not updating" alert. Tracking resumes automatically once the connection returns. See the Live van tracking guide.

Security & privacy

Completely. Every school runs in its own isolated tenant, your data is never visible to any other school, on any request.
Access is role-based. Admins, teachers, parents and drivers each see only what's relevant to them. Parents see only their own child's information.
Yes. Your data is always yours and you can export it. There's no lock-in.

Pricing & support

Bellmeir is customised for every school, so pricing is quoted per school based on your size, branches, modules and any custom features. Get in touch with us for a demo and a clear quote. See Pricing.
Every school gets onboarding help plus email and chat support. Larger schools and groups get priority support and a dedicated success manager.
Book a free demo and we'll walk you through the product with your school in mind, then tailor a quote. Book a demo →

Still stuck?

We're happy to help your school directly.

Contact support